At Mcmillan Book Publishing, customer satisfaction is our priority. If you are not entirely satisfied with your purchase, we’re here to help. Please read our refund policy to understand the terms and conditions under which refunds are processed.
1. Eligibility for Refunds
We offer refunds under the following conditions:
- If you have purchased our service, refunds may be granted within 14 days of purchase, provided that the service has not been fully delivered or consumed.
2. How to Request a Refund
To initiate a refund, please follow these steps:
- Contact Us: Send an email to [email protected]
- With your order number and reason for requesting a refund.
3. Refund Processing
Once we receive your request and/or returned item, we will inspect it and notify you of the status of your refund:
- Approved Refunds: If your refund is approved, a credit will automatically be applied to your original method of payment within 7–10 business days.
- Late or Missing Refunds: If you haven’t received your refund after 10 business days, please check with your bank or credit card provider. If issues persist, contact us at [email protected]
6. Changes to the Refund Policy
We reserve the right to modify this Refund Policy at any time. Any changes will be posted on this page, and significant changes will be communicated via email or website notification.
